Your Knowledge Base
Whether you are setting up your Brand Brain for the first time or configuring complex multi-channel email sequences, our Help Center has the answers. We provide comprehensive, step-by-step documentation to ensure you get the maximum value out of the Tractn platform.
Comprehensive Documentation
- Getting Started: Step-by-step tutorials on onboarding your company, installing the Tractn Pixel, connecting your social accounts, and launching your first automated campaign.
- Agent Capabilities: Deep dives into exactly what each of the 18 agents can do, how they interact, and how to configure their parameters for optimal performance.
- CRM & Lead Management: Learn how to set up custom segments, configure automated lead scoring, and build high-converting email drip sequences.
- Analytics & Reporting: Understand how to read the Unified Analytics dashboard, set up custom attribution models, and interpret the results of your A/B experiments.
Technical Support
Can't find what you need in the documentation? Our technical support team is available to assist you. Existing customers can open a support ticket directly from their dashboard for prioritized, expert assistance with API connections, pixel installation, or account management.