Transparency and Trust
We believe in building long-term, transparent partnerships with our customers. That starts with absolute clarity regarding how we operate, how we handle your data, and the rules governing our platform. This hub contains all of our active policies.
Core Documents
- Terms of Service: The primary agreement outlining the rules, responsibilities, and rights associated with using the Tractn application, its CRM features, and its automated agents.
- Privacy Policy: A detailed breakdown of exactly what data we collect (including data collected via the Tractn Pixel), how we use it to provide our service, and your rights regarding your personal information.
- Data Processing Agreement (DPA): For our enterprise and European customers, our standard DPA outlines our strict commitments to GDPR compliance and data handling procedures.
- Acceptable Use Policy: The guidelines ensuring our platform is used ethically and responsibly, specifically prohibiting the generation of malicious, deceptive, or harmful spam content.